Most items in this shop are made-to-order and/or personalized, so all sales are final and we are not able to accept returns or exchanges for change of mind, wrong size, or personalization errors entered at checkout. If your order arrives damaged, misprinted, or incorrect, please contact us within 7 days of delivery with your order number and clear photos of the issue so we can arrange a replacement or refund. Digital downloads are non-refundable once delivered.